Returns & Exchanges

At Mass Appeal, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and tagged items. If your new look isn't a perfect fit, we are here to help you find the right style or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack and Ship

  Place the items in their original packaging and drop off the parcel at any authorized shipping carrier location.

• 4.
  Receive Your Refund

  After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.